> For the complete documentation index, see [llms.txt](https://smugglr.gitbook.io/project/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://smugglr.gitbook.io/project/bot-builder/untitled.md).

# Templates

### 1. Creating gallery/story **campaigns**

In conversation builder, select the gallery template, paste the story URL in the URL section. Make changes to title or subtitle if needed. Once saved, publish.

See the tutorial[ here](https://drive.google.com/open?id=16AN8aPL5ts7C6bTXgKwN-_BP9iFEUYUe).

{% hint style="info" %}
Do not use money/currency/payment related text in title or subtitle.
{% endhint %}

{% hint style="danger" %}
Avoid incomplete colon marks in title or subtitle.
{% endhint %}

### 2. Creating video campaigns <a href="#creating-video-campaigns" id="creating-video-campaigns"></a>

In conversation builder, select the ‘video’ template. Upload video. Once saved, publish.

See the tutorial [here](https://drive.google.com/open?id=1kd6LV1Tgx74Iqxo3DGj6Lz6TYKsv8XVD).

{% hint style="danger" %}
Video file SIZE should not be greater than 16MB otherwise, it will not get uploaded.
{% endhint %}

### **3. Sending the user to Youtube page**

In conversation builder, select the gallery template, paste the Youtube URL in the URL section. Make changes to title or subtitle if needed. Once saved, publish.

See the tutorial [here.](https://drive.google.com/open?id=1KgbHwTwO6X2juTwuh1CsYDIyc9y79z65)

### &#xD;4\. S**ending videos/images published on Facebook**

Select the ‘Facebook Media’ template, enter the Facebook URL of the video/image published on FB. From the dropdown list right below, choose ‘video’ or ‘image’. Once saved, publish.

See the tutorial [here.](https://drive.google.com/open?id=1U19qEcKwgguITcM3kGuvVU-eeyFbhYHy)

### 5. Using 'Text' template&#x20;

In conversation builder, select Text template, give the template a name and then enter the text you want to send. Once saved, publish.

{% hint style="success" %}
Emoticons can be added to the text.
{% endhint %}

{% hint style="danger" %}
Stay within character limit otherwise, the text will not get saved.
{% endhint %}

See the tutorial [here](https://drive.google.com/open?id=1FZZ5VLRuef4prUUAmkTxnBz2EeGIfnZo).

### 6. 'Add Button' feature

It is a clickable button that can be incorporated into templates. This button can direct the user to a URL or it can call for any other template.

{% hint style="success" %}
Emoticons can be added to the text.
{% endhint %}

{% hint style="danger" %}
Stay within character limit otherwise, the text will not get saved.
{% endhint %}

{% hint style="info" %}
A maximum of 3 buttons can be created.
{% endhint %}

See the tutorial [here](https://drive.google.com/open?id=10zTUGwe19CZdK8MzVS6fQHL_gXavEKUr).

### 7. Using 'Quick reply' feature

### **8. Connecting two templates**

### **9. Keywords**

Words that work as triggers/ commands that pull a specific template/ gallery or any action.

Steps to set a keyword to a template:

![](/files/-M7Mr2RqFEa2zcEdhkVr)

1. Go to the specific template in the conversation builder.
2. Click on the 'Keyword' button which is right below the said template.
3. Type in the preferred keyword and save.
4. Publish.&#x20;
5. Test the keyword by typing it in your messenger bot.